Last modified: December 23, 2016
Information we collect
We collect information to provide better services to all of our customers. The information will include your details filled out in My Account and purchase history.
We collect information in the following ways:
Information you give us. For example, some of our services request that you sign up for a Dog On Great Account. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card to store with your account.
Information we get from your use of our services. We collect information about the services that you use and how you use them when on the website.
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers). Dog On Great may associate your device identifiers with your Dog On Great Account.
When you use our services or view content provided by Dog On Great, we automatically collect and store certain information in server logs. This includes:
Details of how you used our service.
Internet protocol address.
Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
Cookies that may uniquely identify your browser or your Dog On Great Account.
Location information. When you use Dog On Great services, we may collect and process information about your actual location.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and similar technologies
We use various technologies to collect and store information when you visit a Dog On Great service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Dog On Great features that may appear on other sites.
Information we collect when you are signed in to Dog On Great, in addition to information we obtain about you from partners, may be associated with your Dog On Great Account. When information is associated with your Dog On Great Account, we treat it as personal information. To access, manage or delete information that is associated with your Dog On Great Account, visit My Account.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Dog On Great and our users. We also use this information to offer you tailored content.
We may use the name you provide for your Dog On Great Profile across all of the services we offer that require a Dog On Great Account. In addition, we may replace past names associated with your Dog On Great Account so that you are represented consistently across all our services.
When you contact Dog On Great, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.
We may combine personal information from one service with information, including personal information, from other Dog On Great services.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
Review and control certain types of information tied to your Dog On Great Account by using Dog On Great My Account.
Take information associated with your Dog On Great Account out of many of our services by using Dog n Great My Account.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of Dog On Great unless one of the following circumstances applies:
With your consent
We will share personal information with companies, organizations or individuals outside of Dog On Great when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
For external processing
For legal reasons
We will share personal information with companies, organizations or individuals outside of Dog On Great if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Meet any applicable law, regulation, legal process or enforceable governmental request.
Enforce applicable Terms of Service, including investigation of potential violations.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety of Dog On Great, our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect Dog On Great and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We encrypt many of our services using SSL.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to Dog On Great employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Compliance and cooperation with regulatory authorities